CONTACT US
- Administrative Offices
- (1600 2nd Avenue North) (615) 862-4505
Director: Scott Potter (615) 862-4505
FAX line (Administration) (615) 862-4929 - Customer Services Center
- (1700 3rd Ave. No. 37208) (615) 862-4600
Martha Segal, Assistant Director of Customer Service (615) 862-4626
FAX line (Customer Service Center) (615) 862-4837
Permits (Howard Office Bldg.) (615) 862-7227
FAX line (Permits) (615) 862-7257
Office Hours: 8:00 am - 5:00 pm, Mon. - Fri.
Night Deposit Box available 24 hrs. 7 days
To begin Water Service, request a service change, or to discuss your Water Bill Telephone: (615) 862-4600 or Shannon Frye - Engineering
- Cyrus Toosi - Assistant Director Engineering (615) 862-4598
- Finance/Accounting (615) 862-4550
- Glenn Mizell, Assistant Director - Finance and Accounting (615) 862-4515
- Human Resources
- (1600 2nd Avenue North) (615) 862-4530
- Information Services
- (1700 3rd Ave. No.) (615) 862-4630
- Operations
- Water and Sewerage Treatment Plants (615) 862-4591
David Tucker, Assistant Director - Operations (615) 862-4584
FAX line (Operations) (615) 862-4929 - System Services
- (1616 3rd Ave. N. 37208) (615) 862-4800
Hal Balthrop, Assistant Director - System Services (615) 862-4847
FAX line (System Services) (615) 862-4839 - Public Relations
- (1600
2nd Ave. N 37208) (615) 862-4494
Sonia Harvat
Emergency Service
24 Hours per Day, 7 Days per Week.
To Report a leak in the street or Meter Box,
For water quality or for construction/repair questions
call (615) 862-4600
Be a Water Watcher
Call the "24-HOUR EMERGENCY SERVICE LINE" (615) 862-4600
- If you see water flowing from what appears to be a broken water line in the street or in a yard
- If you see a sewer overflowing
Other useful contact information
| Service | Phone Number | |
|---|---|---|
| Customer
Connections Water and sewer connections & permits |
(615)
862-7225 |
Mary Jackson |
| Central
Laboratory Questions about water analyses |
(615)
862-4591 |
Scott Dawson |
| Communication
Services Information on water conservation Educational programs about water and wastewater |
(615)
862-4494 |
Sonia Harvat |
| EPA Safe Drinking Water Hotline | 1-800-426-4791 | No Email |
| Director's Office | (615) 862-4505 |
Questions which are not addressed through this web site, please email Sonia Harvat.